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First worldwide Software Product Quality Certificates for KLM, ProRail, KAS BANK and Rabobank
22 May 2009
The Software Improvement Group (SIG) is proud to announce - in collaboration with TÜV Informationstechnik GmbH (TÜViT) - the launch of Software Product Certification. This launch marks a significant moment in the software industry.

Every industry benefits from clear quality standards and SIG has together with TÜViT established standard criteria for quality evaluation, aimed specifically at improving the quality of software systems, reducing cost of ownership, managing risks and helping to establish clear client-vendor relationships.

During a unique event on 28 May 2009, 4.00 - 7.00 p.m. at the KLM Head Office in Amstelveen we will launch the new service. Mrs Marjan Oudeman, Executive Director Corus Strip Products Division and member of the Dutch Innovation Platform, will hand over the first certificates to KLM, ProRail, KAS BANK and Rabobank, in presence of Mr. Antonius Sommer, Executive Director of TÜViT.

Henk Bothof, Director ICT-Services ProRail, says:
"It is important for ProRail ICT-Services to be accountable for delivered performance. The same holds for the quality of our software systems. A certificate that addresses the quality of software systems, and is issued by an independent party, helps with this. The certificate will help us to build, or have built, software systems with good maintainability. This is important given the long-term strategy that we have at ProRail."

Download the programme

You can register online to attend this event at: www.sig.nl/en/registration

About the certificate

The world is full of certificates. The purpose of a certificate is to give written assurance that the product has been evaluated by a qualified party in a neutral and repeatable way, and has thereby been shown to meet relevant evaluation criteria. A certificate is evidence of quality, gives confidence and provides an objective basis for agreement and comparison. This is precisely what SIG has created in collaboration with TÜViT.

The TÜViT certificate certifies that the maintainability of the product is trusted.  This means that software systems are adaptable to future needs such as regulatory requirements or new business scenarios. Large and medium organisations will be able to manage outsource contracts more effectively, will be able to control external vendors better and will be able to express their expectations more accurately.

Many SIG clients in governmental environments, but also in the financial industry have declared that they will incorporate this certificate in their Service Level Agreements, Acceptance Protocols or Terms and Conditions.

The certificate is designed to complement general accepted standards such as CMMI, ASL BiSL, ITIL and CobiT. Where CMMI relates to repeatable processes, the TÜViT certificate relates to sustainable and transparent product quality.

The certificate is based on ISO/IEC 9126, draws on extensive worldwide scientific research and has been developed and validated within SIG’s assessment practice. By measuring quantifiable properties of software systems, aggregating them into quality profiles, mapping them to ratings for systems properties and then matching those to ISO/IEC 9126 quality characteristics, we have created a five star rating system for software products analogous to the five star NCAP rating system for passenger safety in automobiles.

We foresee a future where software quality will be transparent for all stakeholders. Every stakeholder can make informed decisions due to this transparency. The willingness to invest further in IT will increase, since clients will know what to demand from vendors. Systems will last longer at lower cost and risk. Vendors will demonstrate their quality. All parties will benefit.